Managing Change Guide

Resource Efficiency and Corporate Responsibility
managing change
a guide on how to manage change in an organisation

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Click here to: download the complete managing change guide
(pdf 780 kb) - recommended version of this highly popular guide. Also available to download in word.

You can open the Change Management Matrix here as a stand alone single page document to use as a diagnostic tool and route map with your management team: matrix in pdf format (43 kb) or as a word doc. See a short case study of the matrix in use: matrix case study (pdf 42kb).

This free guide has been in constant high demand since launch. "Groundbreaking", "unique", "refreshing", "excellent"; this is THE guide to have if you are managing or implementing change. Recognised for its original and effective approach to the whole subject of change management in the context of improving resource efficiency and environmental performance, it is useful for assisting just about any change management process. See the comments made about the guide below - including its useful role as a diagnostic tool and route map.

Need to get yourself or others motivated?
A compact little book "Motivate me, motivate you" that complements the managing change guide has been published in both hard copy and in Kindle e-book format. It has been well received by UK and overseas readers.

This book by one of the authors of 'managing change', Phil Harding, is available for purchase in both hard copy or as a Kindle e-book from Amazon (for less than a cup of coffee out). In printed format it makes a great and affordable conference hand-out that will be genuinely valued by delegates (large discount available for multiple orders). Here's what they're saying about the book in the UK and USA:

"This wonderful book is small but powerful! It's filled with great reminders of things we all know but often forget, about how to be creative, positive, find the fun, and stay motivated in our professional and personal lives."

"I found this book immensely enjoyable and compassionate"

"This has to be one of the cheapest ways to understand how to improve attitudes to life. No counselling or management programmes, just an honest... understandable way to conduct your own and others lives! Positive and kind, factual and sensible, and totally understandable from all levels...nothing short of amazing. I cannot recommend it highly enough."

"Helping me to think in a different way. Recommended for all managers and staff."

"It's a really uplifting, easy to consume read... Well worth reading and giving as a gift to others."

"Motivate me, motivate you" can be purchased via the self-motivational website: motivate4me.com.

motivate4me.com provides resources, ideas and web links about how to motivate yourself and others.

Help for your organisation: See below for the comprehensive range of support (conference/workshop presentations, advice, guidance and training/coaching) available from the authors and others.

YouTube and managing change. See the 4 minute 'managing change' video on oursouthwest's YouTube channel here: video.

Over 217,500 copies issued worldwide!

"Can anything that is useful be accomplished without change?"
Emperor Marcus Aurelius (philharding.net/quotes-corner)

If you would like to download a word version of the managing change guide click here:

Part 1 - Managing Change (word)

Part 2 - Worst Practice Guide (in Energy & Environmental Management) (word)

Part 3 - Influencing Senior Management - Getting It Wrong (word)

Written by Phil Harding (philharding.net) and John Pooley (The John Pooley Consultancy) this guide was first produced by the Government Office for the South West (Sustainability & Environmental Technologies Team) in partnership with Envirowise in 2004 and re-published as a paperback in 2007 for its 4th print run. It is also endorsed by the Carbon Trust, ESTA (the Energy Services and Technology Association), and Climate SouthWest.

Help for your organisation including special workshops or conference presentations:

COMPREHENSIVE HELP: Members of the the philharding.net network have a wide and holistic range of specialist expertise to help improve your organisation's performance. Several network members are familiar with the managing change guide and many have extensive experience assisting organisations of all types and sizes improve resource efficiency whilst responding to the management challenges of climate change impacts and a low carbon economy.

philharding.net also has a Leadership Development Programme to meet the needs of today's leaders. By offering a flexible programme, philharding.net members can help Chief Executives, Directors, and Managers improve their organisation's performance through coaching, team-building workshops, away-days, action learning programmes and/or conference/seminar presentations that suit the needs of the client. Managing change and motivational leadership are just two of the themes covered by this comprehensive programme.

The managing change guide's authors, Phil Harding and John Pooley, are able to offer workshop or conference presentations etc based on the managing change guide subject to their availability. To contact Phil or John click here:

Phil Harding - on change management including staff engagement, leadership, and motivation (UK)

John Pooley - on employee and corporate engagement (UK and overseas)

With jazz! A highly engaging and effective workshop using the principles (and sounds) of jazz to demonstrate how to manage change effectively in your organisation based on this guide has been developed. To request further information on the innovative and interactive 'Managing Change Thru Jazz' training workshop contact Improwise direct: www.improwise.co.uk.

Embedding behaviour change - Envirowise - WRAP has produced an interactive training tool on embedding behaviour change. The content for this training tool was derived from the managing change guide. This is at: http://envirowise.wrap.org.uk/change/.

Here are just some of the many positive comments made about this guide:

'as good as anything I have used'
- Open University MBA Programme tutor (and CEO), West Midlands

'We are using the guide's Change Management Matrix as a simple and effective tool to diagnose how we are responding to climate change at all levels of our organisation.

It helps to identify where there is room for further improvement and serves as a route map for our Climate Change Project Group to drive progress at all management levels.

We use it to support regular reviews which ensure we maintain momentum.'
- Regional Director, Environment Agency (South West), Exeter

'We shall continue to use the matrix to re-examine and maintain our performance levels'
- Riviera International Conference Centre - see case study of using this guide with the 'greener events' guide by clicking here: RICC Case Study

'At South West Water we are using the change management matrix to assess and review how the company is addressing climate change across the whole business operation. It is proving to be a useful management tool for focussing attention on how we can improve our performance in this increasingly important area.
- Neil Whiter, Water Strategy Manager, South West Water

"Managing change is a very important factor in the success of every business. This guide will help managers to think creatively about how they manage change, whilst avoiding many of the pitfalls that other companies have encountered"
- Envirowise

"excellent and enjoyable"
- Business Development Director, Environment, Health & Safety Training Consultancy, Dorset

"wonderful...I do think that this would be of great interest to many of our business and corporate clients"
- MD for major UK based life coach training company

"very useful for clients who seem to be at sea with regard to energy when failure to manage change adequately may be at the heart of their problems"
- Independent Consulting Engineer, Dorset

"original and excellent"
- Delivery Manager, Energy Efficiency programme, The Carbon Trust

"we intend to use as a resource in MBA teaching"
- Warwick Business School, University of Warwick

(referring to the guide's section on worst practice) "could have just as easily published a document of bad practices without the irony of putting them into a fake "how-to-guide" but what fun is that? Cheers to the Brits for their humour"
- National Healthcare Manager for Energy Star, Environmental Protection Agency, USA

"ground breaking"
- Excellence South West

"very useful and fresh approach"
- EFQM (European Model for Business Excellence) Manager, Military Establishment, Andover

"a succinct, easy to read and practical set of guidance... ...refreshing way it explains the key factors for successfully managing change when compared to so many change management books"
- Principal Consultant, international environmental & infrastructure company, Bristol

"I think it is great and a very useful training tool"
- Chairman, Solent Energy & Environmental Management Group

'A wonderful resource [Change Management Matrix] for assessing where your organisation is at with its implementation of a particular change initiative... I will be utilising this useful resource from herein!'
- Inspirational speaker, trainer and coach, USA

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