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Resource Efficiency and Corporate Responsibility
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"Can anything that is useful be accomplished without change?" - Emperor Marcus Aurelius (from philharding.net/quotes-corner)
Printed copies of the complete Managing Change guide in pocket-sized paperback format are also available free of charge for managers based in the United Kingdom from the Government Office for the South West. UK managers can e-mail their
request and postal address to Elizabeth Cooksey: elizabeth.cooksey@gosw.gsi.gov.uk - please note that due to high demand, we normally issue one or two copies per organisation. If you have a larger requirement (e.g. Business School) let us know and we will provide more copies if possible.
Help for your organisation including special workshops or conference presentations.
Written by Phil Harding (philharding.net) and John Pooley (The John Pooley Consultancy) this guide was first produced
by the Government Office for the South West (Sustainability &
Environmental Technologies Team) in partnership with Envirowise in 2004 and re-published as a paperback version in 2007 for its 4th print run. It is also endorsed by the Carbon Trust,
ESTA (the Energy Services
and Technology Association), the South West of England Regional Development Agency and Climate SouthWest. To view the 4 minute 'managing change' video on oursouthwest's YouTube channel click on the centre of the image below: Over 160,000 copies have been issued worldwide; this guide continues to be in high demand since the original edition was published in 2004. "Groundbreaking", "unique", "refreshing", "excellent"; this is THE guide to have if you are managing change. This free guide is proving to be highly popular and respected with its new and different approach to the whole subject of
change management in the context of improving resource efficiency and environmental performance. You can read the comments made about the guide below - including how it provides a useful diagnostic tool and route map for addressing climate change as a priority issue for organisations. Here are just some of the many positive comments made about this guide:
'as good as anything I have used'
'We are using the guide's Change Management Matrix as a simple and effective tool to diagnose how we are responding to climate change at
all levels of our organisation.
'We shall continue to use the matrix to re-examine and maintain our performance levels'
'At South West Water we are using the change management matrix to assess and review how the company is addressing climate change across the whole business operation. It is proving to be a useful management tool for focussing attention on how we can improve our performance in this increasingly important area.
"Managing change is a very important factor in the success of every business. This guide will help managers to think creatively about how they
manage change, whilst avoiding many of the pitfalls that other companies have encountered"
"excellent and enjoyable"
"wonderful...I do think that this would be of great interest to many of our business and corporate clients"
“very useful for clients who seem to be at sea with regard to energy when failure to manage change adequately may be at the heart of their problems”
“original and excellent”
“we intend to use as a resource in MBA teaching”
(referring to the guide's section on worst practice) "could have just as easily published a document of bad practices without the irony of putting them into a fake "how-to-guide" but what fun is that? Cheers to the Brits for their humour"
"ground breaking"
"very useful and fresh approach"
“a succinct, easy to read and practical set of guidance… …refreshing way it explains the key factors for successfully managing change when compared to so many change management books”
"I think it is great and a very useful training tool"
Click here to download the complete managing change guide
(pdf 780 kb) - recommended.
See below for how to obtain a free printed paperback copy (available for UK only).
You can open the Change Management Matrix here as a stand alone single page document to use as a diagnostic tool and route map with your management team:
matrix in pdf format (43 kb) or as a word doc. See an example of the matrix in use: matrix example (pdf 42kb).
Help for your organisation: Special innovative and interactive managing change presentations for workshops and conferences together with related expert advice, guidance and training/coaching is available from the authors and others to help your organisation. Details below.
Embedding behaviour change - Envirowise (part of WRAP) has produced an interactive training tool on embedding behaviour change. The content for this training tool was derived from the Managing Change Guide. This is at: http://envirowise.wrap.org.uk/change/.
YouTube and managing change. See the 4 minute 'managing change' video on oursouthwest's YouTube channel - the video can also be viewed at the bottom of this page.
If you would like to download a word version of this guide click here:
Part 1 - Managing Change (word)
Part 2 - Worst Practice Guide (in Energy & Environmental Management) (word)
Part 3 - Influencing Senior Management - Getting It Wrong (word)
The managing change guide's authors, Phil Harding and John Pooley, are able to offer special workshops based on the managing change guide subject to their availability. To contact Phil or John click here:
Phil Harding - for workshop/conference presentations on motivational leadership & management and also on the resource efficiency & corporate responsibility managing change guide in general (UK)
John Pooley - for workshop/conference presentations on employee and corporate engagement (UK and overseas)
Alternatively, to help you gain expert help for your organisation philharding.net can provide access to those management consultants known to Phil Harding who have worked in the sustainable business field and are familiar with the managing change guide.
WITH JAZZ: A highly engaging and effective workshop using the principles (and sounds) of jazz to demonstrate how to manage change effectively in your organisation based on this guide has been developed with support from Envirowise and the
Government Office for the South West. To request further information on the innovative and interactive 'Managing Change Thru Jazz' training workshop contact Improwise direct: www.improwise.co.uk.
© Government Office for the South West, 2004 - 2007.
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- Open University MBA Programme tutor (and CEO), West Midlands
It helps to identify where there is room for further improvement and serves as a route map for our Climate Change
Project Group to drive progress at all management levels.
We use it to support regular reviews which ensure we maintain momentum.'
- Neil Whiter, Water Strategy Manager, South West Water
- Envirowise
- Business Development Director, Environment, Health & Safety Training Consultancy, Dorset
– Independent Consulting Engineer, Dorset
– Delivery Manager, Energy Efficiency programme, The Carbon Trust
– Warwick Business School, University of Warwick
- National Healthcare Manager for Energy Star, Environmental Protection Agency, USA
- Excellence South West
- EFQM (European Model for Business Excellence) Manager, Military Establishment, Andover
- Principal
Consultant, international environmental & infrastructure company, Bristol
- Chairman, Solent Energy & Environmental Management Group
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